The recommended practice is to change the URLs configured on your Exchange 2016 servers to aliases or generic host names such as “ ” after you first install the server. The internal AD namespace for many organizations is not a valid domain name on the internet, for example domain.local, which makes it impossible to acquire SSL certificates for Exchange 2016 (I’ll cover SSL certificates in a separate article coming soon).A URL containing a specific server name can’t be load-balanced across multiple servers in a high availability deployment.They are difficult for end users to remember (this primarily impacts Outlook on the web, where users tend to find it easier to remember a URL such as “ “). These default URLs allow the services to function but they are not suitable for production deployments for several reasons such as: So for example if your server name is “ ” then the default URL for OWA will be “ “. The default URLs contain the fully qualified domain name of the server. When you first install Exchange Server 2016 it is pre-configured with default URLs for the various HTTPS services such as OWA (Outlook on the web), ActiveSync (mobile device access), Exchange Web Services (the API used for a variety of client communications), and others.
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